FAQ

We carry a very extensive range of Tobacco products available only in store.
For more information about these products please contact us at:
websales@ari-na.ca

Our stores offer a selection of thousands of products however our website concentrates on our top selling items in Liquor, Tobacco, Confectionery. Fragrances and Skincare. If you can't find what you're looking for please contact us by email to halifaxwebsales@ari-na.ca.
We will be happy to advise you if we have the product in stock and how you can go about purchasing it.

We have two clearly signposted collection points; one in the International Duty Free Store and a second collection point at the Transborder store after you have cleared customs. Due to customs regulations, orders not collected prior to departing Canada cannot be collected upon your return. To collect and pay for your order you should present a printed copy of your order receipt and the relevant travel documents correlating with the flight details nominated on your order form. Please see our terms and conditions for further details.

Don't worry! Our airport stores are open to serve customers on all departing flights, whatever the time of day or night. Your goods will be Ready for Collection on the day that you have specified.

Please notify us as soon as possible by emailing us on halifaxwebsales@ari-na.ca.

All products categories listed on this website are available for purchase on departure from Canada. It is your responsibility to familiarise yourself in respect of the allowances permitted for each country that you will be entering and clearing customs. We provide some guidance on this website in relation to the allowances applicable for the more travelled destinations. Please see the Duty Free Allowances section for further details.

Tax and duty free allowances vary by jurisdiction. For further information please see the Duty Free Allowances section on this website. Whilst every effort is made to ensure that the allowance information is correct, Customs regulations can change without notice. Please check with our staff or with the local Customs Authority prior to travelling. Passengers should ensure that prior to travelling they are aware of the Customs allowances for countries they intend to visit.

Our database is updated frequently to ensure that all the products on this website are always in stock. If an ordered item becomes unavailable after it is ordered, we will notify you as soon as possible to offer substitutes or the opportunity to cancel your order.